988wib Privacy Policy

This Privacy Policy (the "Policy") is published by 988wib, the operator of the English-language online casino and sports betting information platform accessible at https://988wib.cam (the "Platform"). 988wib is committed to protecting the privacy and personal data of all users who interact with the Platform, whether as registered account holders or as unregistered visitors.

This Policy explains in clear terms what personal data 988wib collects from users, the purposes for which that data is used, the legal bases on which processing is conducted, and the rights that users hold in relation to their information. This Policy should be read together with the Terms & Conditions and the Responsible Gambling Policy, which together govern the full relationship between 988wib and its users.

By accessing or using the 988wib Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue your use of the Platform.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — Any information relating to an identified or identifiable natural person. This includes names, email addresses, IP addresses, device identifiers and any other data capable of identifying an individual directly or indirectly.
• "Processing" — Any operation performed on personal data, including collection, recording, storage, use, disclosure, transmission, restriction, erasure or destruction.
• "Data Controller" — The entity that determines the purposes and means of processing personal data. For the purposes of this Policy, the Data Controller is 988wib.
• "Data Processor" — A third party that processes personal data on behalf of the Data Controller, subject to a data processing agreement.
• "Consent" — A freely given, specific, informed and unambiguous indication of a user's agreement to the processing of their personal data.
• "Cookies" — Small text files placed on a user's device by a website, used to recognise the device on subsequent visits and to store preferences or session information.
• "Anonymised Data" — Data that has been irreversibly altered so that it can no longer be associated with a specific individual.
• "Third Party" — Any natural or legal person other than the user and 988wib, including but not limited to analytics providers, infrastructure hosts and payment reference partners.

The Data Controller responsible for personal data collected through the 988wib Platform is the operating entity behind 988wib, accessible at https://988wib.cam. All data protection enquiries, access requests and complaints should be directed to the support team using the contact details provided in Section 15 of this Policy.

988wib does not currently operate a formal Data Protection Officer (DPO) role. For all privacy-related correspondence, please contact [email protected]. This email address is displayed as plain text and is not a clickable link.

988wib collects personal data through several channels depending on how you interact with the Platform. The categories of data collected are as follows:

988wib processes personal data only where a valid lawful basis exists. The following bases apply to 988wib's processing activities:

• Contractual Necessity: Processing is necessary to perform the contract with you — specifically, to create and maintain your account, provide access to platform features and respond to your support requests;
• Legitimate Interests: Processing is necessary for the legitimate interests of 988wib, including platform security, fraud prevention, analytics and improvement of user experience, where those interests are not overridden by your data protection rights;
• Legal Obligation: Processing is necessary to comply with applicable legal obligations, including age verification requirements and anti-money-laundering (AML) obligations where applicable;
• Consent: Where processing is based on consent — for example, in connection with optional marketing communications or non-essential cookies — that consent will be sought explicitly and may be withdrawn at any time without detriment to your use of the platform.

988wib processes the personal data it collects for the following specific purposes:

1. Account Administration: Creating, maintaining and securing user accounts; verifying user identity and age where required; processing account closure or suspension requests;
2. Platform Delivery: Providing access to content, tools and features on the 988wib platform; personalising content presentation based on user preferences and usage history;
3. Customer Support: Responding to support enquiries, resolving complaints and providing technical assistance to users via email and live chat;
4. Platform Security: Detecting, investigating and preventing fraudulent activity, unauthorised access, abuse of platform systems and other security threats;
5. Analytics and Improvement: Understanding how users interact with the platform, identifying areas for improvement, measuring content performance and conducting internal research and testing;
6. Legal Compliance: Meeting applicable legal obligations, including record-keeping, responding to lawful requests from authorities, and conducting age and identity verification procedures;
7. Responsible Gambling: Monitoring usage patterns to identify indicators of problem gambling behaviour and applying responsible gambling tools where appropriate, in accordance with our Responsible Gambling Policy.

988wib will not process personal data for purposes incompatible with those listed above without first obtaining explicit consent from the affected user.

988wib does not sell, rent or trade personal data to any third party. Data may be shared in the following limited and controlled circumstances:

• Service Providers: Third-party companies engaged to provide technical infrastructure, hosting, analytics, email delivery and customer support tools. These parties act as data processors under contract and are permitted to use data only as directed by 988wib;
• Legal and Regulatory Authorities: Where 988wib is required by law, court order or regulatory requirement to disclose personal data, we will comply with such requests to the extent legally obligated and, where permitted, will notify the affected user;
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of assets involving 988wib, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections. Users will be notified of any such transfer;
• Fraud Prevention: Where fraud or criminal activity is suspected, relevant data may be shared with law enforcement, financial intelligence units or third-party fraud prevention services.

References to payment method brands familiar in Pakistan — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — in 988wib content are informational only. 988wib does not share personal data with any of these providers and does not claim any data-sharing arrangement with them.

988wib retains personal data for as long as necessary to fulfil the purpose for which it was collected, subject to any legal obligations requiring longer retention. The following retention schedule applies as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be associated with any individual.

Subject to applicable law, you hold the following rights in respect of personal data that 988wib holds about you. Requests to exercise these rights should be submitted to [email protected] and will be responded to within 30 days.

The 988wib Platform uses cookies and similar tracking technologies to operate core platform functions, measure performance and improve the user experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function. These include session management cookies, security tokens and load-balancing cookies. These cannot be disabled without breaking platform functionality;
• Performance and Analytics Cookies: Used to collect anonymised or pseudonymous usage data — including pages visited, session duration and navigation paths — to help 988wib understand how users engage with the platform and identify areas for improvement;
• Functionality Cookies: Used to remember user preferences such as language settings, notification preferences and responsible gambling tool configurations;
• Optional / Marketing Cookies: Used only where you have given explicit consent. These may include interest-based advertising trackers or social media integration pixels. Consent for optional cookies may be withdrawn at any time through your browser settings.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may affect your ability to use certain platform features. For further information on managing cookies, refer to the documentation for your specific browser.

988wib implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• TLS Encryption: All data transmitted between users and the 988wib Platform is encrypted using Transport Layer Security (TLS). The platform operates exclusively over HTTPS;
• Password Hashing: User passwords are stored exclusively as salted cryptographic hashes. Plain-text passwords are never stored or transmitted;
• Access Controls: Internal access to personal data is restricted on a need-to-know basis. Administrative access is protected by multi-factor authentication;
• Infrastructure Security: The platform is hosted on security-hardened infrastructure with regular patching, intrusion detection and vulnerability assessments;
• Breach Response: In the event of a data breach involving personal data, 988wib will take immediate containment steps, conduct a root-cause investigation and, where legally required, notify affected users and relevant authorities within the applicable statutory timeframe.

While 988wib takes robust measures to secure personal data, no security system is completely impenetrable. We encourage users to maintain strong, unique passwords and to contact support immediately if they suspect unauthorised account access.

The 988wib Platform is strictly intended for use by adults aged 18 years or older, or the higher minimum age required by the applicable operator or license jurisdiction. 988wib does not knowingly collect personal data from individuals under the applicable minimum age.

If 988wib becomes aware that personal data has been collected from a minor, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has provided personal data to 988wib, please contact us at [email protected] so that we may investigate and act promptly.

As an online platform, 988wib may use service providers and infrastructure hosts located outside Pakistan. Where personal data is transferred to countries that may not have equivalent data protection standards, 988wib will implement appropriate safeguards to ensure that the transfer is lawful and that the receiving party provides adequate protection for your data.

Safeguards for international transfers may include contractual clauses imposing data protection obligations on the receiving party, transfers to countries with recognised adequacy determinations, or other legally permissible mechanisms as appropriate to the specific transfer.

Users in Pakistan should be aware that data transferred outside Pakistan may be subject to the laws of the receiving country, which may differ from Pakistani law. 988wib endeavours to ensure that all cross-border data flows maintain the same standard of protection set out in this Policy.

988wib reserves the right to update or amend this Privacy Policy at any time. The revised Policy will be published on this page with the updated review date indicated at the top of the document. Continued use of the 988wib Platform following publication of a revised Policy constitutes acceptance of the updated terms.

Where changes are material — for example, a significant expansion of the types of data collected or the purposes for which data is used — 988wib will endeavour to notify registered users via email or a prominent platform notification, where practicable, prior to the change taking effect.

We encourage users to revisit this page periodically to remain informed of how 988wib manages and protects personal data.

For any questions, concerns, access requests or complaints relating to this Privacy Policy or to 988wib's data protection practices, please contact the support team using the details below. All privacy-related correspondence is handled with strict confidentiality.

If you are not satisfied with how 988wib has handled your privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. In Pakistan, you may wish to contact the Pakistan Telecommunication Authority (PTA) or seek independent legal advice regarding your rights under applicable Pakistani law.

For broader platform questions, see our FAQ page. For information on responsible gambling tools, visit our Responsible Gambling page.